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PRIVACY POLICY

At BPAfree, we are committed to safely, securely and responsibly protecting the data we hold. Our Privacy Promise below explains in detail our commitment to your privacy and outlines how we handle your personal information and how we keep that information secure.

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. 

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We collect such Non-personal and Personal Information for the following purposes:

 

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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As outlined above we use cookies on our site. There are two types of cookies (both used on Wix sites):


Session (Transient) cookies: these cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.


Persistent (Permanent/Stored) cookies: these cookies are stored on your hard drive until they expire (i.e based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behaviour or user preferences for a specific site.

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Cookies Used:

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Cookie name                                                 Life span                        Purpose
svSession                                                     Permanent                    Creates activities and BI
hs                                                                   Session                          Security
incap_ses_${Proxy-ID}_${Site-ID}             Session                          Security
incap_visid_${Proxy-ID}_${Site-ID}           Session                          Security
nlbi_{ID}                                                         Persistent cookie         Security
XSRF-TOKEN                                               Persistent cookie         Security
smSession                                                    Two weeks                    Identifies logged in site members

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The use of cookies on a WIX Platform adheres with the European Union Cookie Law.

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We use other third party apps and platforms such as Google Analytics which are also GDPR compliant

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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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​We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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If you don’t want us to process your data anymore, please contact us at info@contigo.ie or send us mail to: Contigo, Unit 1B Motorcity, Kylemore Road, Dublin 12, Ireland or call us on +353 1 4299809

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